Ward Administrator - Medical Services

Ward Administrator – Medical

• Permanent | Part-time 0.65 FTE (Mon – Fri, 07.30-13.00)
• Support patients and clinicians through every stage of the healthcare journey.
• Work in a fast-paced, supportive team with a diverse range of daily responsibilities.

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As the Ward Administrator within the Medical Service, you will provide essential administrative support to ensure the smooth day-to-day operation of the department. Working closely with clinical and administrative teams, you will manage patient administration processes, coordinate referrals and waitlists, support admission and discharge activities, maintain department supplies, and deliver high-quality customer service.

The role plays a key part in supporting efficient patient flow and achieving Te Whatu Ora South Canterbury booking standards and targets under the guidance of the Clinical Nurse Manager.

About You

We are looking for an organised and proactive administrator with strong office administration and Microsoft Office skills, excellent communication abilities, and a high level of accuracy and attention to detail. You will be able to work effectively in a busy environment, prioritise tasks, maintain confidentiality, and build positive relationships with patients, staff, and the wider community.

Experience in a healthcare setting and knowledge of patient information systems would be an advantage. Most importantly, you will be a reliable team player who demonstrates initiative, professionalism, and a commitment to Te Tiriti o Waitangi principles and quality patient care.

It is essential that you have the following:

• Sound experience in office administration
• Competent Microsoft office skills – Windows OS, Outlook, Word, Excel
• Accurate data entry
• Effective written/oral communication and interpersonal skills and the ability to interact well with diverse range of public and staff.
• Effective interpersonal and communication skills.
• Ability to work under pressure
• Effective planning and prioritisation skills
  

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.   

Salary

This role is covered by the terms and conditions of the PSA Clerical Collective and the Pay Scale, determined on relevant experience.

How to Apply

To apply please click “apply now.”  All applications must be submitted through our online careers' portal by.

Position description Apply now

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